Delivery

DELIVERY INFORMATION

Flat £9.99 UK Delivery
on All Orders

One simple rate. No hidden charges. Premium soundproofing materials delivered straight to your door.

£9.99 Flat Rate

One flat delivery charge on every order across mainland UK

Fast Dispatch

Orders dispatched within 1-2 working days

3–6 Days

Standard delivery to most UK mainland addresses

Tracking

Full tracking details emailed on dispatch

How Delivery Works

1

Place Your Order

Order online any time. You'll receive an instant confirmation email with your order details and estimated delivery window.

2

We Pick & Pack

Your order is carefully picked and securely packed at our warehouse in Burnley, Lancashire. Orders are processed within 1-2 working days of being placed (order cutoff 2pm).

3

Dispatched & Tracked

Once dispatched, you'll receive an email with full tracking details so you can follow your delivery in real time from our warehouse to your door.

4

Delivered to Your Door

Your soundproofing materials arrive safely at your address. Our couriers deliver to your doorstep — please ensure someone is available to receive the delivery.

Delivery Zones & Timeframes

Scotland (Mainland)

4–6 working days
£9.99

All mainland Scotland addresses including Edinburgh, Glasgow, Aberdeen, and surrounding areas.

Scottish Highlands & Islands

5–8 working days
Contact Us

Additional courier surcharges may apply. Please contact us before ordering for an accurate quote.

Northern Ireland

5–8 working days
Contact Us

Deliveries to Northern Ireland may incur additional charges. Get in touch for pricing.

Important Information

Kerbside Delivery

All deliveries are made to the door/front of your property. For heavy bulk orders, our couriers may be unable to carry products beyond this point. Please arrange help if needed.

Packaging & Protection

All products are securely packed to prevent damage during transit. Bulk bags are palletised where possible. Smaller orders are shipped in heavy-duty sacks.

Someone Must Be In

Please ensure someone is available at the delivery address to receive your order. If a delivery is missed, the courier will leave a card and attempt redelivery.

Damaged Goods

If your order arrives damaged, please contact us within 48 hours with photographs. We'll arrange a replacement or refund promptly. Email sales@soundproofingshop.co.uk.

Bulk & Pallet Orders

Larger orders may be delivered on pallets via a different courier service. Delivery timeframes for pallet orders will be confirmed via email after placing your order.

Returns

Changed your mind? We accept returns of unopened products within 14 days. Return shipping costs are the customer's responsibility. See our Return Policy.

Ready to Order?

Browse our range of premium soundproofing and insulation products — flat £9.99 UK delivery on every order

Phone: +44 1282 270214 Email: sales@soundproofingshop.co.uk Hours: Mon–Fri: 8:30am–5pm