Terms of service
Overview
The terms “we”, “us” and “our” refer to SoundProofingShop.co.uk, operated by Express Matting Services Ltd. This store and website, including all related information, content, features, tools, products and services, are provided to give you, the customer, a curated shopping experience (the “Services”). SoundProofingShop.co.uk is powered by Shopify, which enables us to provide these Services to you.
These Terms of Service, together with any policies referenced herein, explain your rights and responsibilities when you use our Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use or access our Services.
Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given consent for any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our online store or purchasing products and services, you may be required to provide information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is correct, current, and complete, and that you have the right to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
Section 2 - Our Products
We make every effort to display our products and services as accurately as possible. However, colours and product appearance may vary depending on your device and display settings.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or exactly match what is shown in our online store.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer, on a case-by-case basis.
Section 3 - Orders
When you place an order, you are making an offer to purchase. SoundProofingShop.co.uk reserves the right to accept or decline your order at its discretion. Your order is not accepted until we confirm acceptance and process your payment.
Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, change, or cancel an order, we will try to notify you using the email, billing address, or phone number provided at the time of purchase.
Purchases are subject to return or exchange only in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.
Section 4 - Prices and Billing
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as shown in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.
Prices on our online store may differ from prices in physical stores or other stores operated by third parties. Promotions may also be subject to separate terms and conditions.
You agree to provide current, complete, and accurate account and payment information for all purchases, and to promptly update your details where necessary.
You represent and warrant that:
- the credit card information you provide is true, correct, and complete;
- you are authorised to use the credit card provided;
- all charges incurred will be honoured by your card issuer; and
- you will pay all charges, including shipping and taxes where applicable.
Section 5 - Shipping and Delivery
We are not liable for shipping or delivery delays. Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.
Section 6 - Intellectual Property
Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement of such content, are owned by SoundProofingShop.co.uk, Express Matting Services Ltd., its affiliates, or licensors, and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without prior written consent.
Nothing in these Terms grants you any licence or rights under any patent, trademark, copyright, or other intellectual property belonging to SoundProofingShop.co.uk, Shopify, or any third party.
SoundProofingShop.co.uk names, logos, product names, service names, designs, and slogans are trademarks of SoundProofingShop.co.uk or its affiliates or licensors. Shopify’s trademarks belong to Shopify. All other trademarks belong to their respective owners.
Section 7 - Optional Tools
We may provide access to third-party tools as part of the Services. We do not monitor these tools and have no control over them.
These tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind. We are not liable for your use of any optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion. You should review the relevant third-party terms before using them.
We may also introduce new features or tools in the future, which will also be subject to these Terms of Service.
Section 8 - Third-Party Links
The Services may contain materials or links to third-party websites and services. We are not responsible for examining or evaluating the content or accuracy of those third-party materials or websites.
If you choose to access third-party websites, you do so at your own risk. We are not liable for any harm or damages related to your use of any third-party website, products, services, resources, or content.
Please review the policies and practices of any third party before engaging in any transaction with them.
Section 9 - Relationship with Shopify
SoundProofingShop.co.uk is powered by Shopify, which enables us to provide the Services. However, all sales and purchases made through our store are made directly with SoundProofingShop.co.uk.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and SoundProofingShop.co.uk, including any injury, damage, or loss resulting from products or services purchased.
You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with SoundProofingShop.co.uk.
Section 10 - Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services to provide and improve those Services.
Section 11 - Feedback
If you submit ideas, suggestions, reviews, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display that Feedback for any purpose, including commercial use.
You also represent and warrant that you own or have all necessary rights to the Feedback you provide and that it complies with these Terms.
We are under no obligation to keep Feedback confidential, pay compensation for it, or respond to it.
We may, but are not required to, monitor, edit, or remove Feedback that we consider unlawful, offensive, defamatory, obscene, or otherwise objectionable.
Section 12 - Errors, Inaccuracies and Omissions
Occasionally there may be typographical errors, inaccuracies, or omissions in the Services, including in relation to product descriptions, pricing, promotions, shipping charges, transit times, and availability.
We reserve the right to correct any such errors and to update information or cancel orders if any information is inaccurate, including after an order has been submitted.
Section 13 - Prohibited Uses
You may use the Services only for lawful purposes. You must not use the Services for any unlawful, harmful, fraudulent, abusive, or malicious activity, or in any way that infringes intellectual property rights or restricts others from using the Services.
You also agree not to upload malicious code, collect personal information of others, send spam, scrape the site, or interfere with the security or operation of the Services.
We reserve the right to suspend, disable, or terminate your account without notice if we determine that you have violated these Terms.
Section 14 - Termination
We may terminate this agreement or your access to the Services at any time without notice. You remain liable for all amounts due up to and including the date of termination.
Any provisions which by their nature should survive termination will remain in effect, including sections relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, severability, waiver, assignment, governing law, and privacy.
Section 15 - Disclaimer of Warranties
The information provided through the Services is for general information only. We do not guarantee its accuracy, completeness, or usefulness. Any reliance you place on such information is strictly at your own risk.
Except as expressly stated by SoundProofingShop.co.uk, the Services and all products offered through them are provided “as is” and “as available” without warranties or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
Section 16 - Limitation of Liability
To the fullest extent permitted by law, SoundProofingShop.co.uk, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify’s affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through them.
Section 17 - Indemnification
You agree to indemnify, defend, and hold harmless SoundProofingShop.co.uk, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of:
- your breach of these Terms;
- your violation of any law or third-party rights; or
- your use of the Services.
Section 18 - Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable portion will be deemed severed without affecting the validity of the remaining provisions.
Section 19 - Waiver; Entire Agreement
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms of Service, together with any policies or operating rules posted on this site, constitute the entire agreement between you and us and supersede any prior agreements or communications.
Section 20 - Assignment
You may not transfer or assign your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms and our rights and obligations without notice to you.
Section 21 - Governing Law
These Terms of Service and any separate agreements whereby we provide Services to you shall be governed by and construed in accordance with the laws and courts in the jurisdiction where SoundProofingShop.co.uk is headquartered.
Section 22 - Headings
The headings in these Terms are for convenience only and do not affect their interpretation.
Section 23 - Changes to Terms of Service
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting changes to our website. It is your responsibility to check this page periodically for updates. Continued use of the Services after any changes have been posted constitutes acceptance of those changes.
Section 24 - Contact Information
Questions about the Terms of Service should be sent to us at:
Our contact information is:
Unit 1BSummit Works
Manchester Road
Burnley, Lancashire
BB11 5HG
United Kingdom
For further enquiries, please contact us:
Call Us:
+44 1282 270214
Email:
sales@soundproofingshop.co.uk