Cookie Policy
Last updated: August 21, 2026
This Cookie Policy explains how Sound Proofing Shop (a trading name of Express Matting Services Ltd) uses cookies and similar technologies when you visit soundproofingshop.co.uk. It should be read alongside our Privacy Policy, which explains how we handle your personal information more broadly.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember information about your visit, and — depending on the type — help the site function, understand how it's used, or show relevant advertising. Similar technologies, such as pixels and local storage, work in a comparable way and are covered by this policy.
How we use cookies
We use cookies for four broad purposes:
- Essential cookies — required for the site and checkout to function. These cannot be switched off.
- Functional cookies — remember your preferences, such as items in your basket or your currency.
- Analytics and performance cookies — help us understand how visitors use the site, such as which pages are viewed and how customers move through checkout, so we can identify and fix problems and improve the shopping experience.
- Advertising cookies — used by us and by advertising partners to show you more relevant ads on this site and elsewhere, and to measure how effective our advertising is. This may include showing you products you previously viewed or added to your basket.
Essential cookies we use
This site runs on the Shopify platform. Shopify sets the following essential cookies to enable core store functionality, including your cart, checkout, and account security. These are necessary for the site to work and cannot be disabled.
| Cookie | Purpose | Duration |
|---|---|---|
| cart | Stores the contents of your shopping cart | 14 days |
| _secure_session_id / _shopify_s | Maintains your session and store analytics counter | Session / 30 minutes |
| _shopify_y | Tracks visits for Shopify's own store analytics | 1 year |
| _y, _s | Used by Shopify to track sessions and unique visitors | 1 year / 30 minutes |
| _shopify_country | Stores country and currency for pricing display | Session |
| keep_alive | Supports session continuity across storefront pages | 2 weeks |
Analytics and performance cookies
We use analytics tools to understand how visitors interact with our store — for example, which pages are viewed, how long visitors stay, and where customers drop off during checkout. This helps us fix problems and improve the site. These cookies collect information in a way that does not directly identify you.
You can opt out of non-essential analytics cookies using the cookie preference options available on this site, or through your browser settings.
Advertising and marketing cookies
We and our advertising partners may use cookies to show you ads for our products on this site and on other websites and platforms, including based on items you have viewed or added to your basket. This may involve sharing limited information about your browsing activity with third-party advertising and social media platforms, as described in our Privacy Policy.
These cookies are not essential to using the site, and you can decline them using the cookie preference options available on this site without affecting your ability to shop or check out.
Managing your cookie preferences
When you first visit our site, you will be shown a cookie banner where you can accept all cookies or manage your preferences by category. You can change your choice at any time by clearing your cookies and revisiting the site, or through the cookie preference link in our website footer.
You can also control cookies through your browser settings, including blocking or deleting them. Please note that blocking essential cookies may prevent parts of the site, including checkout, from working correctly.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use, or for legal or regulatory reasons. We will post the revised policy on this page and update the "Last updated" date above.
Contact us
If you have questions about our use of cookies, please contact us:
Email: sales@soundproofingshop.co.uk
Phone: +44 1282 270214 — Monday to Friday, 8:30am to 5pm
Sound Proofing Shop (a trading name of Express Matting Services Ltd), Unit 1B, Summit Works, Manchester Road, Burnley, Lancashire, BB11 5HG, United Kingdom.
Company number 07000887 · VAT number GB987256073