Legal notice
This website, soundproofingshop.co.uk, is owned and operated by Express Matting Services Ltd, trading as Sound Proofing Shop. Express Matting Services Ltd is the seller and merchant of record for every order placed on this website.
Company details
| Registered company name | Express Matting Services Ltd |
|---|---|
| Trading name | Sound Proofing Shop |
| Registered in | England and Wales |
| Company registration number | 07000887 |
| VAT registration number | GB987256073 |
| Registered and trading address | Unit 1B, Summit Works, Manchester Road, Burnley, Lancashire, BB11 5HG, United Kingdom |
How to contact us
- Email: sales@soundproofingshop.co.uk
- Telephone: +44 1282 270214
- Opening hours: Monday to Friday, 8:30am to 5:00pm (UK time). Closed Saturday and Sunday.
We aim to answer every email within one working day.
What we sell and where we sell it
We sell vehicle sound deadening and acoustic insulation materials to customers in the United Kingdom only. All prices are shown in pounds sterling and include UK VAT at the prevailing rate (currently 20%). Delivery is charged at a flat rate of £9.99 per order and is shown separately in your basket before you pay. There are no additional charges added after checkout.
Consumer rights
You have a legal right to cancel and return any order within 14 days of delivery under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and rights in respect of faulty or misdescribed goods under the Consumer Rights Act 2015. These rights are set out in full in our Refund Policy, and nothing on this website limits them.
Complaints and dispute resolution
If something has gone wrong, please contact us first at sales@soundproofingshop.co.uk and we will try to put it right. If we cannot resolve your complaint, you can get free independent advice from Citizens Advice. Any dispute arising from your use of this website or from a purchase made on it is governed by the laws of England and Wales.
Website content
Product specifications, dimensions and technical figures published on this website are supplied by our manufacturers and are given in good faith as a guide. Acoustic performance in a vehicle varies with the vehicle, the surface area covered and the quality of the installation, so we do not guarantee a specific level of noise reduction. If any information on this site is unclear or appears incorrect, please contact us and we will correct it.